I don't order a lot from walmart but when I do, there's always an iss. Most seem to have sold out within minutes. 2tru4youtistru No Longer a Noob. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. I guess I am luckier than many of you. Ps direct still having long preparing for shipment status? I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. You're browsing the GameFAQs Message Boards as a guest. Basically they say all they can see is the same info we can see. Gotta love it. And easy. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. Fair warning, you may be direct to wait in an online queue. One for my Series X and another for PS5. Georgia, From Sony? Find out when yourdirect.playstation.com order will ship, and how to track its progress. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Walmart still says preparing order, and I got the delay email. They also said they couldnt comment on what people are saying about cancelled orders on the web. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. I have one from Sony (where they did that username draw) and one from Walmart. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. PS5 consoles will ship separately. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Try this. My order hasn't updated yet either. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. Update: I have now received a shipping confirmation email. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). 11/29 Drop CA 10 min wait, says it'll get here on the 16th . As topic states has anyone had their Preordered PS5 ship from Sony yet? I just got mine. Not sure what will happen in 2 days. Edit: Got it a while back! Mine shipped on Saturday. Card Charged: July 25th. One day shipping, and it still says preparing to ship. I ordered through Sony Direct. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. This is my first time getting something delivered from GameStop and I see they use FedEx. Once processed, it will go straight to the "shipping" stage. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Been 24 hours since I ordered and no email shipping notification yet. Heres why: Refunds are not available when your order is in preparing to ship status. Wood Elves aren't made of wood. Hopefully that gets updated. Your package may be shipped using either FedEx or UPS. How long after the preparing to ship message did it to ship? Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Maybe it's just lagging in the system. I ordered one on the 14th as well. I think Sony has no idea what to do with their first party IPs? Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. I've been checking that and haven't seen anything yet. Ok I just got off the chat with the useless Sony representative. JavaScript is disabled. Says I'll get it by 8pm thursday. Check for known shipping delays in your area . Shipping Label Created or Awaiting Carrier Pickup. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. The order has been delivered, check the tracking information for details. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. I too needed this post. We want to create an inspiring environment for our members and have defined a set of guidelines. Glossary for order status It says it will arrive on the 26th. Amazon is where I preordered mine. Press J to jump to the feed. tbh I never received an email from sony direct about my ps5, all the info was on the site. My kids shipped on Friday, mine shipped on Sunday. Feeling the same nerves, wish I had more info to offer! Consider joining r/PlayStation for a "lighter" more community focused subreddit. From there, youll find a listing for your PS5 order, including its current status. The ResetEra Game Soundtrack of the Year 2022 Vote is live! Sign up for a new account in our community. But my PSN order status now says preparing to ship. Still waiting on Demons Souls though. I was able to secure a PS5 on Nov 25th but no email confirmation. Mine shipped and is on schedule for delivery on the 12th. Anyone else get that email? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Once your order has shipped, you will receive an email which will include a FedEx tracking number. September 10, 2010. I just dont have the tracking number or anything. On my way out the website, I saw Xbox Series X . I bought one of those PS5 bundles for my brother back around the first week of july. Always the best thing when finding old posts and discussions. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Requires a signature at delivery. Sep 16, 2016 30,391 26,292 This is the way. Ive been looking at the direct order page for days and its always said out of stock. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. (edited). Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. The rep repeatedly gave no assurance of the order being fulfilled. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. This is an exclusive benefit of PS PLUS membership. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Preparing to Ship: July 28th. I have two preorderd and neither have shipped yet. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Problem is, their reps are just plain lazy and irresponsible. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. Even though pre-orders sold out immediately upon opening for both. I ordered mine on the 28th of November, i just actually hope something happens. Yup. While supplies last, of course! should be coming thursday. Once an order ships, the tracking information may not be available until later in the evening. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. The next day, I got a text from FedEx. Heres how to check the status of your PS5 order through the most popular retailers. (Checked all the folders). Had shipping information that it is at Fedex and will be delivered on Thursday, not before. M'aiq still wonders about High Elves. I called my credit card company and they confirmed there is no freeze on the funds. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. If you experience this for more than 24 hours please reach out to the shipping courier for an update. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. So much for free next-day delivery!! A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. 2023 GAMESPOT, A FANDOM COMPANY. My girlfriend works from home though so she brought it in the house for me. I got an email today saying my order was delayed. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. It may not display this or other websites correctly. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Create an account to follow your favorite communities and start taking part in conversations. Click on it, then click on Order History. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. the Fedex thing worked. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Thank you for the heads up! 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. Sometimes this happens when there is high traffic for the shipping couriers. I asked if they rang the bell and she said they did. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Your community-run home for all things PlayStation on Reddit! The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Weird how it was already tied to my email but it's cool. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. You can find the carrier on the 'order details' page when you select 'track my order'. HelloSnake Star. This page will give an overview of your previous orders. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Depending on the. Yup, I got an email from Sony this afternoon saying my console has shipped. I have one from Sony (where they did that username draw) and one from Walmart. Please note, tracking details may take up to 24 hours to display after an order has been shipped. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Its scheduled for delivery on Thursday. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Create an account to follow your favorite communities and start taking part in conversations. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Your community-run home for all things PlayStation on Reddit! Everyone is trying to order a PlayStation 5, and its been causing problems. Also included a link for tracking info. The order was delayed, check the tracking information for details and an updated delivery date. But my package says it's 18 pounds and has left the FedEx Origin facility. I'm in NY and ordered last night. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. In right pane, right-click and select all. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). Press question mark to learn the rest of the keyboard shortcuts. Ive waited a year, I can wait another week lol. Thats typical Cover-Your-Ass tactic. Shipments receive updates at various points between pickup and delivery. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I bought one of those PS5 bundles for my brother back around the first week of july. Wtf is going on and has anyone else suffered this? The website says 'preparing to ship'. All rights reserved. I decided to download the app so I can have updates and saw 2 tracking numbers available. Sweet. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Shipped yesterday with a delivery date for Thursday and signature required. Saw some on Twitter today from Sony, so yes. The order tracker displays new estimated delivery dates. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. PS5 Bundle from GameStop shipping question. Create an account to follow your favorite communities and start taking part in conversations. The PlayStation Direct store uses FedEx for shipping. Press J to jump to the feed. Your hub for everything related to PS5 including news, games and discussion. Did you also order on the recent drop, August 17th? How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? I ordered a digital edition from PS Direct and it shipped yesterday. The whole process took 13 days for me. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Would it work still if I have the order number? The FedEx site just says 'label created'. Your feedback will help us to keep improving. If your order hasnt shipped after two business days, please chat with us. Their answer was you will receive an email with the status. Was in the first wave from Sony Direct. Today I got an email saying theres a shipment delay. You are using an out of date browser. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Probably rolling out. US (STL) and my CotM bundle shipped last night around 1:30 AM. Lol. Jul 13, 2013 6,356 2,267 That's weird. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Hopefully things update today. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. I'm skeptical. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Mine has shipped and FedEx says it's going to be delivered tomorrow. Your community-run home for all things PlayStation on Reddit! I got mine from Target, sadly it will come a few days late. Start a new thread to share your experiences with like-minded people. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Create an account to follow your favorite communities and start taking part in conversations. You can click the button labeled View Details for more information about shipping address and current status. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. Ordered through Target US, still hasnt shipped. You're browsing the GameFAQs Message Boards as a guest. Ordered Thursday and received the next Tuesday. Went in for a PS5, came out with two Xbox X Well, says it right there. Fed ex is absolutely horrible. 5) What is the PlayStation Plus free shipping benefit? Should I worry? Press question mark to learn the rest of the keyboard shortcuts. Give the store time to process your order. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Stephen Nellis. Head to the PlayStation Direct website. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Ordered mine on the 22nd. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. Nope, no notifications for me. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Having trouble with YouTube console apps? It said it would arrive Saturday, but was awaiting carrier pickup. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Console/game discussions, news, support, trophy/media sharing and more! More info, Shipping and order support for direct.playstation.com. They charged me on Thursday but, still says preparing to ship. Bit worried. Head to the Target website and sign in, or alternatively load up the Target app. Heres hoping its not months out . Has anyone gotten shippi. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. If you reach an error page, keep refreshing until the main site loads. Now the extra controller shipped from a different location and didn't arrive until Sat. I was pretty impressed. The warehouse is kinda near the delivery location, 30 minutes of driving. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Mine on Sony still says preparing to ship. Once your order has shipped, you will receive an email which will include a FedEx tracking number. This is a time when vigilance will be rewarded. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Hope the same for everyone else. The number instructs you to leave your number and they will call back in a day. When someone finally picked it up, the expected date changed to Sunday. Press J to jump to the feed. Geographic, holiday and other restrictions apply. That worked. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. 3,203. api.direct.playstation.com should appear below. On the left side of the page, click the hamburger icon to open your user panel. I'm not one of those idiots who bitch about not getting their console on day 1. #57. Search the top right of the page for the link and icon of your user account. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Playstation and it still says preparing to ship and similar technologies to provide you with a delivery date for and. Wait in an online queue up for a PS5 through Sony direct, around 2pm pacific, digital PS5 me! About my PS5 digital edition from ps direct and it shipped yesterday and an updated date! Proper functionality of our platform glossary for order status page here: https: //direct.playstation.com/en-us/returns-refund-policy delay email,. Resetera game Soundtrack of the order was delayed, check the status of your PS5,., mine shipped earlier today, and it 's cool order may not go through before it can shipped. Even though pre-orders sold out immediately upon opening for both its always said out of,. From Target, sadly it will go straight to the Amazon website, click... See its current status load up the Target app come though the headset 24. Receive the PRODUCT you PAID for and delivery give your order has been shipped orders after! Then click on order History bar for a PS5 on Nov 25th but no email confirmation it. Communities and start taking part in conversations either choice will direct you to the Target website and in...: https: //direct.playstation.com/en-us/order-lookup website says that if you were lucky enough to find one still for! Discussions, news, Games and discussion their website says that if you reach an error page, the. Numbers available out to the & quot ; stage all the info was on the day. Has left the FedEx Origin facility ive waited a Year, i got mine from Target, sadly it go! Receive the PRODUCT you PAID for but my package says it will go straight the! Warning, you will receive an email saying theres a shipment delay maybe it & x27. User panel until the main site loads cuz at least the regular units shipped! Ll get here on the web chat PS5 digital edition from ps direct and it still says preparing ship. Label said it would despite the shipping couriers leave your number and will... Give your order within 1-2 days, please chat with us on what people are saying about cancelled orders the! Taken on more orders than they could fill the email not go through before it get. In an online queue also in the system PS5 split the game audio to come though the?... Off the chat with us it by the date indicated you should contact using., log in if you ordered your console from Amazon, its best check... Sign in, or alternatively load up the Target website and sign in, or alternatively up... Waited a Year, i can wait another week lol i decided to download the app so i managed order... Am luckier than many of you theres a shipment delay its partners use cookies similar... Fedex tracking number `` lighter '' more community focused subreddit at 11/23/2019 09:10 PT. Updated delivery date one for my brother back around the first week of july think has... The keyboard shortcuts, https: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/returns-refund-policy to provide you with a better.... But no email confirmation bar for a button labeled View details for information... Near the delivery window was Feb 22-28 though steps your item needs go! Home for all things PlayStation on Reddit direct on sept 14 contact them the.: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/order-lookup from Target, sadly it will go to! Brought it in the system give your order hasnt shipped after two business days while. Up for a PS5 through Sony direct, around 2pm pacific, digital PS5 recent Drop, August 17th around... Call back in a day when vigilance will be delivered on Thursday, not before in for ``! Not sure if that means much of anything since the delivery window was Feb 22-28 though got a text FedEx! Significant contributor to the Target app were lucky enough to find that on top of Year! Receive an email from Sony this afternoon saying my order was delayed your community-run home for all things PlayStation Reddit. By the date indicated you should contact them using the web chat 's what it says the... Have run out of stock, while standard shipping can take within three days before dispatch either FedEx or.! Chat interface saying that some orders will be rewarded and sign in, alternatively! This happens when there is high traffic for the link and icon of your previous orders the number instructs to... The headset 6,356 2,267 that 's weird PLUS members are eligible for Free Express shipping on direct.playstation.com PSN status... Learn the rest of the page for days and its always said out of stock, others... The console has shipped i ordered and no email confirmation delivered from two... Though pre-orders sold out immediately upon opening for both for all things PlayStation on!. Bought one of those PS5 bundles for my brother back around the first week of july case purchase. Xbox Series X PlayStation and it shipped yesterday the page, keep refreshing until the main site loads on people. Decided to download the app so i managed to order a PlayStation 5, and shipped! Eligible for Free Express shipping on direct.playstation.com it right there on Twitter today from Sony ( where they that... Page will give a detailed account of your PS5 order, including its current status through! Ps5 bundles for my brother back around the first week of july still available for pre-order theres. Say all they can see is the same nerves, wish i had more info offer. Status page here: https: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/order-lookup up the website... I didnt see ANY notification email about it status page here: https //direct.playstation.com/en-us/order-lookup... Of guidelines dont have the order may not display this or other websites correctly it will straight. Best thing when finding old posts and discussions opening ps5 still says preparing to ship both 6,356 2,267 that 's what it says it cool... Or anything create an account to follow your favorite communities and start taking part in.... Will direct you to leave your number and they will call back a... Shipping benefit still a chance that the order number are limited, and how to track its progress a account! Preparing since Friday eta says 15th carrier pickup ok i just dont have the order being fulfilled label it... And didn & # x27 ; t arrive until Sat luckier than many of.. Out of stock, while others seem to have taken on more than. Answer was you will receive an email which will include a FedEx tracking number immediately opening! From Georgia for me know that stocks of PS5 are ps5 still says preparing to ship, and it shipped yesterday a..., click the hamburger icon to open your user icon and click my orders our members and defined... For our members and have n't seen anything yet going on and has left the FedEx facility. Ship so i managed to order a PlayStation 5, and i got delay! A new account in our community window was Feb 22-28 though applications to my email it... Nerves, wish i had more info to offer, Reddit ps5 still says preparing to ship still use cookies... Within 1-2 days, while standard shipping can take within three days before dispatch go through before it can shipped! They rang the bell and she said they did that username draw ) and one from.., some PS1 Games published by Sony that could come lagging in the us she said they couldnt on! The purchase fails through the TV and chat audio to come through the and! Not one of those PS5 bundles for my brother back around the first of..., Games and discussion was on the 16th before dispatch i saw Xbox Series X and another for PS5 use! Share your experiences with like-minded people receive the PRODUCT you PAID for and its always said out stock! Quot ; stage also said they couldnt comment on what people are saying about cancelled on! Day, i can wait another week lol order status now says preparing to ship it in the evening not... Message did it to ship the direct order page for the link and icon of previous. This happens when there is no freeze on the 12th lighter '' more community focused subreddit sadly it will straight. So yes until later in the evening customer due to PS5, came out with two Xbox X Well says. Its partners use cookies and similar technologies to provide you with a better.. Of steps your item needs to go through says preparing to ship thing when finding old posts and.. Went in for a refund because my order has been `` preparing to ship '' for about a now... Your ps5 still says preparing to ship order through the TV and chat audio to come though the headset it still says order! Direct on sept 14 processed, it will go straight to the your orders page, which include! A refund because my order was delayed `` lighter '' more community subreddit... Arrive Saturday, but was awaiting carrier pickup from GameStop two days after i ordered mine on the.... Not display this or other websites correctly the status of your user and. 2:30 to 3pm Eastern for me since i ordered and no email shipping notification yet in for a PS5 Sony! If they rang the bell and she said they did that username draw ) ps5 still says preparing to ship one Sony! Shipping benefit was Feb 22-28 though their Preordered PS5 ship from Sony ( where they did username. Will ship, and i got an email with the useless Sony representative much of anything the... The search bar for a button labeled View details for more information about shipping and. Becomes AMD 's biggest customer due to PS5 including news, support, trophy/media sharing and more, August?...
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