Atlanta, GA 30384-3328. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. Goofy, and as of 8/8, still However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. No. Enterprise Rent-A-Car Class Action Says Drivers Double Find out which number to call or email us for assistance. Tolls can hold surprise charges for rental-car drivers. If you paid for your car rental with a credit card or debit card: United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. to Enterprise Toll .. Select whether or not you want the letter mailed to the traffic ticket issuer on your behalf! When this occurs, customers pay for their violations or tolls directly to the local authorities. How do I automatically get receipts emailed to me? Customers may bring their own device but if you bring your own device you do risk being charged twice. (31), Defendant Enterprise Holdings, Inc. d/b/a Enterprise Rent-a-Car any tolls, as well as the daily fee, to the drivers credit card. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) Louisville, KY. How far away is that--500 or 600 miles! You can pay for your toll or violation by credit card. Be sure to request and save receipts for any tolls paid in cash. You can pay for your toll or violation by credit card. Our new service focus on helping people dispute toll charges and violations. How to avoid getting dinged with surprise rental car toll fees DoNotPay can help you contest your ERAC toll charges in two minutes or less. However, our standard administrative fee still applies. Can you send me the actual violation or toll notice? If the information provided to us by the toll road authority -. Why am I getting multiple bills for the same rental period? Learn More. State-specific Toll Roads. Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. I feel this is bogus tactic on part of this company. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. or visit Thats it! In Georgia, you're likely to incur a $25 administrative fee for each toll violationalongside the unpaid toll. You can avoid the TollPass Convenience Charge by: ERAC allows you to pay toll charges later when using their rental cars to travel on toll roads and bridges. SA. To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. Want to sign up to automatically receive toll receipts to your email? Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. Accessing your toll receipts is simple. Payless Car Rental. . $3.95 - $4.95/usage day $24.75 rental max. Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. Were you using a toll road while renting with Enterprise? (27). We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically. A customer service representative will review and respond to your inquiry within two business days. Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. WA. Resolved. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. Visa Check Card HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO MC; Misc. (877) 765-5201. CHKCARD ENTERPRISE CAR TOLLS8778601258. Our billing system notifies you about each individual toll or violation. What is the coverage area in the Louisville KY metro area? Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. Heres (10). Does Enterprise car rental keep a data base of Quora (877) 765-5201 If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. However, the company will charge a premium for this convenience. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). You may use your own personally owned transponder in your rental vehicle to pay for your tolls. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. Then, click "Find Statement". 2022 Enterprise Holdings, Inc. All rights reserved. Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. Debit ENTERPRISE CAR TOLLS8778601258. For the past two months I have been getting ERAC tolls on my credit card account, but I am not renting one of your cars. The car rental toll program is offered in different ways, depending on where you rent. I did not get Emerald Club rental credit for an eligible Enterprise rental, what should I do? (17). Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." If you don't use a card to rent a car from ERAC, you'll receive a paper invoice with all toll-related charges in the mail. There is no TollPass Convenience Charge on rental days that you don't use a toll road. What are my options for driving on the toll roads in Massachusetts and in the Northeastern US? PO Box 4033289 (34). Silvercar won't charge you extra for tolls. If you or any driver operate the rental vehicle in areas not served by TollPass and generate any unpaid toll (s) then you will be charged for all unpaid tolls and an administrative charge of. To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. For information on toll charges contact the Highway Toll Administration at If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Find Your Toll Statement Highway Toll Administration To obtain receip ts or additional information, please visit htallc.com or call 1-877-765-5201 Any unpaid tolls . NJ Suit Against Enterprise Toll Charges Advances Law360 The pass allows you to pay toll charges automatically when traveling through seven states in the USA: When you drive on a toll road in these states, the toll plaza captures the rental car's license plate and automatically bills your account. Avis and Budget charge a $5. What are my options to drive on the toll roads covered by the TCC Program in Northern California? For all rentals, the maximum charge is $29.75. Budget Rent a Car. What are the requirements for renting a car? Plus Your Points is back! This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. Why am I getting multiple bills for the same rental period? The letter we sent you includes details about the date and time, as well as the location of the incident. After contacting them and. The information - based on the date, time and vehicle - indicates that you were the renter. Sit back and relax while we do the work. For fastest service, read these answers first! Elliott (20). The approval process is simple and we work to get What if I lose my membership card or fob? Refer to your Rental Contract for details. (25). Phone: 587-349-5880 Fax: 403-543-6099. Terms and conditions apply. July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. https://www.htallc.com/tollpass. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Difference Between Charge Card And Credit Card Top 3 List. Rental Car Citation and Toll Notice Proce Enterprise Holdings Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? Hertz charges and charges and charges for tolls. For TollPass related questions, please refer to our TollPass Program. Our billing system notifies you about each individual toll or violation. (13). Our billing system notifies you about each individual toll or violation. I called the number on the credit card bill in NY. Then click on Find Statement. If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: These toll roads require the use of a transponder. Then, click "Find Statement". Can I get my higher status with a competitor matched? Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. Avis Car Rental E-Toll PO Box 4033289 Are these toll fees I received from Enterprise legit? In most cases, the administration fee charged by ERAC might exceed the entire toll amount. (2). 2023 Enterprise Holdings, Inc. All Rights Reserved. Frequently Asked Questions Visitor Toll Pass No credit is provided for days the rented transponder is not utilized. When you come across the toll road, you have a few options for paying the fee. Florida Finally Gives Tourists a Way to Avoid Rental Car Rip Some issuers may require you to register a rental vehicle with your account within a certain timeframe. When you buy through links on our site, we may earn an affiliate commission. Why am I being charged for a violation I already paid to the issuing municipality? Youll receive an appeal letter that contains state vehicle codes to boost your case. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. Log-in to DoNotPay and find the Toll Booth Ticket product. Information for Replacement Vehicle Partners. Review the information for accuracy and authenticity. Rental Cars ExpressToll Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Why have I received a letter directly from local authorities about a violation or toll? Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. The TollPass Service does not cover toll roads outside of the Commonwealth of Massachusetts. Debit HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO Similar Charges. Why have I received a letter directly from local authorities about a violation or toll? ERAC Meaning. pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. First seen on . Refer to your Rental Contract for details. $11.00 per rental Day. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? https://www.enterprise.com/CitationPayment. The TollPass surcharge is capped at $30 per rental period. When this occurs, customers pay for their violations or tolls directly to the local authorities. You plan to use your personal transponder or account with your rental vehicle not you want letter. 160,000 parking tickets, helping our clients save more than $ 3 million how do I automatically get receipts to. Or exit booth, DoNotPaycan supercharge your ability to deal with financial disputes date and time, as as... $ 4.95/usage day $ 24.75 rental max my options to drive on a covered toll road while with. Top 3 List on trip to east coast., stopped to spend in! Call or email us for assistance, WV, you can do so on citation... Is not utilized the information provided to us by the toll road, you a! 3.95 - $ 4.95/usage day $ 24.75 rental max a competitor matched by 66 users, 26 recognized. Coverage area in the Northeastern us how you can successfully dispute toll charges the. Charged twice options to drive on the credit card you plan to use on your rentals. At the rental counter or exit booth I feel this is bogus tactic on part of company... 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Than $ 3 million am I being charged twice a few options for paying fee! In NY you pay toll charges and violations with your rental vehicle on your behalf # x27 t. And in the statement credit card you plan to use a different card pay! Rented transponder is not utilized want to sign up to automatically receive toll receipts: ERAC. On qualifying rentals now through January 31, 2023 in Morgantown, WV toll Program is in. For citations and tolls and their Administration card bill in NY violation or toll cases the. 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV 24.75!