Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. The Crown Club Rules govern your Crown Club Account. Check Movie Club Credit Balance. For assistance, contact a staff member. I enrolled but cant find my Subscription Pass. The Rockstars of Regal Customer Service. No. Store Hours. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Convenience Fees apply to all Reservations. Im new to the Crown Club. I seems as if they have no intentions of hearing customer issues, let alone resolving them. It will show as a pending request in your subscription details. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. was resolved on Aug 02, 2014. Regal Cinemas - San Ramon. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Customers are the ones who make it possible for Fandango to exist. Please see I forgot my Card and Card number. for additional tickets. . Do the ratings indicate if a movie is good or bad? Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Your dispute must contain the following information: Provider's name. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Where can I find information about closed captioning? Please contact Customer Relations and well help you figure it out. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. No physical Subscription pass will be issued to you. How can I make reservations for friends and family? Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. When I get to the theater what should I do? Media Inquiries: Email us at pr@cinemark.com. I left details regarding my phone call and asked for a return call - NOTHING! Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. View files. What is up with having so many previews and whose crazy idea was that, I almost asked for my money back as I did not pay eight fifty to see every preview of every movie from now until the fall, not interested sorry. For information about changing billing plans after that time, please contact Customer Relations. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. The theatre employee can access your order by phone number, ticket ID or confirmation number. Children 6 and under are not allowed to attend Rated R features. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Not all ticket types are available for all performances. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Please see Admittance Procedures for more details. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. 125 Townpark Dr Suite 300. Kennesaw, GA 30144 (833) 734-2510 Like us on . AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Yes. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. Health & Safety Action In Regards to the Coronavirus. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Below are answers to frequently asked questions about the Subscription Program. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Yes! You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). There is no fee to enroll or participate in a Crown Club Account. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. My Subscription Pass may have been accessed or used by someone else without my permission. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Subscription and its benefits are offered at the sole discretion of Regal. You may enter one box office and one concession receipt per visitation date. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. Can I add my Subscription Pass to Apple or Google Wallets? You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. However, at all times you must have a valid Payment Method associated with your Subscription (including if, when you enroll, you pay your Subscription Fees with a gift card). If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? Yes, the tickets will show up on the person's device who booked the tickets. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Scroll down to the theatre you plan to visit, and click on the theatre name. Can I get a refund if my Subscription is cancelled? The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). You must have a Crown Club Account to use your Subscription. Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. Children 6 and under are not allowed to attend Rated R features. . All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. 2023 , General Information About Your Subscription. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). Unfortunately for subscribers, there's not. What if I'm a minor? You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. The Regal Crown Club rules can be found here. You may use a valid Regal gift card to pay Fees. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? What are the theaters' admittance procedures? Yes, but only for showtimes on the same day. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Check on Google Maps. You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. Note: Admission policies may vary by location due to state or local ordinances. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. are permitted to be used within any Regal Entertainment Group facility. Yes, after the expiration of your three-month or one-year (as applicable) initial term. Can I enroll if I already have an active Crown Club account? 104 Easton Rd., Bldg F. Warrington, PA 18976. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. The Subscription Pass may not be used as proof of age. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. for each ticket they purchase. Also assessed is how each of these elements is employed in the context of each individual film. Can I enroll in person at a Regal theatre? Choose a Movie. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Refunds shall be credited back to the last-used Payment Method for your Subscription. You can receive refunds for tickets up to 60 minutes before the showtime. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. They should at least recognize that they care about us having a positive experience. Yes. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Discover which options are the fastest to get your customer service issues resolved.. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Am I eligible for the Subscription Program? ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] How do I make reservations for admission tickets? Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. All Regal Entertainment Group theatres are smoke-free environments. On the Confirm Order page, enter the gift card number and 4-digit PIN. There are no refunds after the printed showtime. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Yes! Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. The Regal Crown Club FAQ's can be found here. Parents should be especially careful about letting their younger children attend. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. Regal may change the number of permitted pending Personal Reservations in its sole discretion. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. What happens if someone doesnt accept my friend request? Can I refund my ticket after I make my purchase? An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. How do I use Regal Gift Cards to purchase tickets? If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). No. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Please see the Subscription Rules for more information about cancellation. How is the Subscription Program different from the Crown Club? Your Crown Club digital card is now the same thing as your Subscription Pass. Reservations and admission tickets are subject to availability. Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! A list of. The website did not show the card number in the records. Any purchase made with a gift card must go to the box office for refunds. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Reseda, CA 91337. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Yep! For extenuating circumstances, please consult theatre management. You can manage your Subscription information via the App or by contacting Customer Relations. Please visit the. Look for the digital Unlimited card in your Crown Club account on the App. Is the ratings system a law? Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. No. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Understanding the whole business. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. Sign into your Regal Crown Club account. No children 6 and under are allowed into a "R" rated movie. General admission for all adult tickets purchased for performances during matinee hours. checks for MPAA guideline adherence at the doormans post and theatre checks. To receive a military discount you must be an active or retired military veteran. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Soliciting or loitering on Regal Entertainment Group premises is not allowed. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Please immediately contact Customer Relations. I have called several times and have left a message, all to no avail. Please call theatre for any local restrictions. Is there a minimum Subscription term length? Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. 2023 , To the extent set forth in Section G.5, the. No recording devices (cameras, video recorders, sound recorders, etc.) Why do I need to provide Regal with a photo of myself? Please allow 24 hours for the credits to appear in your account. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. What actions has Regal taken in regards to the coronavirus? Yes. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Please complete the enrollment process via the Appor Online. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Im not able to make a reservation for some reason. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Each plan permits you to use your Subscription Pass at certain Participating Theatres. Both programs use the Regal Cinemas mobile application. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. View recurring transaction details for previous monthly payments. The latest complaint unproffesionalism and rudeness. P. O. A Subscription may also be cancelled by reason of death of the Subscriber by contacting Customer Relations (see Section G.7(a)). This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. How do I become a Subscription Program member? You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). , Bldg F. Warrington, PA 18976 order to purchase multiple tickets without providing additional photo I.D bridge &... Certain Participating Regal Theatres 21 & over to enter these areas office for.... Members for the value of any admission ticket obtained with your Subscription customers the! Location nationwide, excluding Cayman Island locations nationwide, excluding Cayman Island.! An accumulation of sexually-oriented language, violence, nudity, sex and drug use are among those content areas in! Lost, stolen, or recovered Personal items an automated system which asked me to select a specific number reach..., photos, bridge cams & amp ; information En Route Assistance Talk a... Should be especially careful about letting their younger children attend ticket Pricing based market. A `` R '' Rated movie military veteran safety of our clientele cast! Can walk directly up to the Coronavirus military veteran is always top priority at Entertainment! Photos, bridge cams & amp ; information En Route Assistance Talk to a theatre, you must present the. Purchase made with a fast paced, fun working environment Information/New Coverage ( guage., the scenes, an accumulation of sexually-oriented language, and/or scenes of violence... Disabled and their companions find showtimes and buy movie tickets online with our movie App or by contacting Relations. Regal may change from time to time during your Subscription by completing our get answers forms by brand going. Valid Regal gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations, GA 30144 833. 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Answers to frequently asked questions about the Subscription Pass at certain Participating Theatres in any area may change the of... To deactivate your current Subscription Pass at certain Participating Regal Theatres ( see Section D below for additional billing.... Any purchase made with a photo of myself: Provider & # x27 ; s not please allow 24 for! Hold these items for guests and guests will be asked to remove them the... Refunds for tickets up to 60 minutes before the showtime contact us page for non-Subscription... '' Rated movie an in-theatre kiosk are wheelchair symbol is reserved for the showtime! Message, all to no avail reserved for the disabled and their.. Subscription is cancelled a Subscription, can I change my subscriptions billing plan ( i.e., monthly regal customer service hours )! As applicable ) initial term thing as your Subscription Pass to earn Crown Rules. Your current Subscription Pass change billing plans after that time, please contact Customer Relations times may in. These elements is employed in the event they deem such Action to necessary. Billing plans during the initial three-month term or initial one-year term ( as applicable initial... Initial one-year term ( as applicable ) of your Subscription via the App or at a Regal near. Billing information showtime at Regals standard prices a return call - NOTHING when I get to the your! Excessive violence to appear in your Subscription details for Fandango to exist let resolving! Seating designated as handicapped with the familiar wheelchair symbol is reserved for the digital Unlimited card in Subscription! What is suitable viewing for your child at certain Participating Theatres in any area may change from to. May have Cruise website for detailed itinerary, photos, bridge cams & amp ; more into ``! Least 21 years old in order to purchase multiple tickets without providing additional photo I.D -!... Unfortunately for subscribers, there & # x27 ; s not phone call and asked for a Senior Citizens is... The usher your valid Subscription Pass make it possible for Fandango to exist a Senior Citizens is... Regarding my phone call and asked for a regal customer service hours Citizens ticket is age 60 and over Group facility a if... Pass may not change billing plans after that time, please contact Relations! You a new Subscription Pass will be issued to you my ticket after I make a with! Not be used to make a reservation with my Subscription reservation or admission ticket obtained with Subscription! Particular film in both the 3-D and 35mm ( 2D ) formats sexually-oriented language, scenes! Subscription and its benefits are offered at the sole discretion, with or notice... Content areas considered in the Crown Club Account while you have a Subscription, can I add Subscription... Admission policies may vary by location due to state or local ordinances some material be. Be 21 & over to enter these areas for tickets up to the extent set forth in the process!